![]() Pillows, mattress protectors, and bed linen.Customised and special orders (see your salesperson for further details).Seconds and Clearance items (includes sales marked as ‘final’ from Outlet stores).Items marked ‘display’ or ‘floor stock’.Gift Cards, SIM Cards, recharge cards, and vouchers (e.g., iTunes cards, mobile phone top-ups).Products from the categories listed below are excluded from this policy (except where they are faulty): If applicable, you will be charged for shipping and any other costs associated with returning the product to Harvey Norman. We will offer (at Harvey Norman’s sole discretion) either an exchange, Gift Card, or refund. Product must be returned to a Harvey Norman store. That are not in their original unopened condition and packaging or.That were purchased more than 14 days ago.Unfortunately, we are unable to accept change of mind returns for exchange, refund or Gift Card: If an item is faulty/damaged/incorrectly supplied, we will meet our obligations under the Consumer Guarantees Act to provide a remedy. This policy does not impact your rights where a product may be faulty, damaged, or incorrectly supplied. This policy is in addition to, and is not intended to limit, any rights or remedies you may have under the Consumer Guarantees Act. ![]() In its original unopened and sealed packaging and.If you are not completely satisfied with your purchase, you may return your item to your preferred Harvey Norman store (including products purchased online), within 14 days from the date you receive the goods, for exchange, Gift Card, or refund (terms and conditions, and exclusions apply).
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